Customer Testimonials
I purchased a CPO MB from Jackson Automotive. Kerri Scott was my contact there and I can honestly say she did all she could to answer all my questions and make sure that everything went smoothly. She was great! There were some issues with the car I purchased and took to my home in another state. even from several hundred miles away, the dealership staff all did what they should do to resolve the situation.
We stopped by on a hot saturday afternoon and James came out and offered to let us take a test drive in a new Volvo XC90 inscription that we were interested in. After spending an hour with us and not trying to push us into purchasing the vehicle we went back and bought a Volvo from James and Jackson Automotive instead of a 2nd Lexus. I would recommend James and all of the staff we worked with to anyone. I asked for the best/lowest price and trade up front. I received what I knew was a fair transaction and ...
My husband and I visited Jackson Automotive in Macon Georgia... Vince Okorley worked with us to find exactly what we wanted. He was very knowledgeable , professional and thorough! They gave us a excellent deal . This is the third car we have purchased at Jackson and my sister has bought one there too.!! You should certainly give them a try!
I would like to personally thank Kerri Bell, Phillip Washington and Ryan Lee for their outstanding customer service. I had purchased a 2016 CLA Sport witch I thought that I liked. After driving it for a week, i found that it was to small for my liking and did not have near the amenities that i had on my previous car. I called Phillip and explained that i was not happy with the purchase and wanted to know what he and Mercedes could do for me. In the mean time I found an E series on their web site. I new ...
I found the team at Jackson to be professional and courteous every time I approached the lot. No pressure and plenty of information from everyone. The after sale support is strong and I highly recommend this dealership!
I was not sure if I would get a vehicle from this dealership or another make and model from another dealership. I had a pleasant email inquiry and phone dialog which was enough to earn my visit. Once I went in and met with Jim Pensyl and other associated, I was for sure going to give my business to them. They gave me a great education, did not try to over sell me and were courteous enough to let me "think about it." I absolutely recommend driving to this dealership and looking at their inventory. Their folks are ...
From the time we called to inquire about the car price until the time we picked up the auto, everyone was kind and genuine. We received the best deal imaginable and will definitely come back for future purchases!
My fiancé and I own a transportation business and he delivers cars to Jackson Automotive from time to time. He had a delivery there and while waiting on his check he walked the showroom floor not with the intention of buying a car! Jim comes along and to make a long story short we've purchased and traded and then purchased another car all within 35 days! Jim helped him get the car he's been wanting for some time! Thanks he loves the S550. He even drove it to us!!!
I purchased a Suv. The staff was friendly and showed excellent customer service. Mr. Johnson was my salesperson. He was attentive, charismatic and very knowledgeable.
I searched and searched for a specific vehicle for my business all around the Chattanooga area, only to find that my local dealers were not the greatest to work with.... I found the car of my dreams in Macon at Jackson (300 miles from my home)....My husband and my self had been dreading "dealing" with another salesman, but Jim Turner and Greg Roberts made us feel so welcome and comfortable through the whole process...We cannot praise them enough for their hospitality, kindness & honesty.... I would recommend them 100%, and will most likely be driving to Macon for ...
I purchased my second Subaru Outback from the team at Jackson. They were awesome each time but especially this second time!!!! Professional service, caring for their customers, and worked to get me in the care I wanted. It didn't have leather seats and they went above and beyond to make sure I got them. They have my business for life!!
I give Jackson a 5 star rating. in a short time, Wendel Nelson found the exact vehicle I wanted, obtained a fair trade in price, handled the paper work, and delivered the car to me over 100 miles away. The dealership maintained my previously owned Mercedes and Volvo for years. The service department is honest, fast, and easy to deal with. I've been in many dealerships through the years, but honestly, Jackson is overall the very best. Guys, send your spouses or significant others to Jackson for a no worries experience. She'll get the same price/service/treatment as you.
Everyone at Jackson Automotive was very kind and professional during my unique shopping experience. A friend of mine worked with Kerri Bell via emails and phone calls to get the vehicle with the options I was looking for in my first Subaru. Then my friend presented me with what Kerri and she had come up with. She also spoke about how terrific Kerri was during that process. I then worked with Kerri on finalizing the deal. After which I met Wendel Nelson at the dealership to purchase the vehicle. He was very patient in getting the papers signed, pointing out ...
I was looking for a particular car, a Smart Brabus edition. Quite a few out there for sale, but trying to find someone to deal with that was trustworthy was another story. Found the 2013 Smart Brabus I wanted on-line offered by Jackson Automotive Group. Looked up their reviews, and they were all excellent. I shot them an email and was contacted promptly by Jim Turner and Kerri Bell. After a few emails, a few phone conversations, and one call as Jim walked around the car while he answered my questions (without making me feel like I was wasting his time) ...
This is my second Volvo that I have purchased from Jackson Automotive. I love the customer service from the purchase through to the service area. I always felt like they were there to see that my needs were met.
When I began car shopping in the fall of 2014, I visited Jackson Automotive and met Jim Turner. He answered all my questions and explained many features I was unfamiliar with. In July after many months of looking and driving a number of different vehicles I returned to Jackson Automotive and Mr. Turner. He showed me the exact vehicle I had been looking for. Jim Turner was patient, friendly and courteous, he adapted his schedule to fit mine, but most of all he was knowledgeable. Love my Subaru!
Wendel and David Morgan worked to find the exact vehicle I wanted. They were not only patient with my desire to look at multiple vehicles, but also knowledgable about each brand and helpful in assisting me make a decision. I choose the 2015 Volvo XC60. After the purchase, Wendel set up all the features and continues to keep in touch. Simply put, this was the best car buying experience to date.
The staff was amazing from the internet support staff to the sales person to the general manager. It was easy to decide the car I wanted and there was no haggling needed. I was given a very fair price from the start. The sales person, Tyler, pulled my vehicle into the showroom to go over all the features of the car. He also started the air conditioning in the car prior to the test drive while I waited comfortably in the building.
I recently purchased a car from Jackson Automotive Group, and from the beginning, it was worth the two hour drive to Macon. Kerri Bell was very nice and immediately responsive, both on the phone and via e-mail, with photos and related information. We scheduled a test drive for the next day with Randall Cope, who was friendly, professional and knowledgeable about the car, which was ready for a drive as soon as we arrived. As we concluded our appointment, we had a pleasant conversation with Randall and David Morgan - also courteous, professional and friendly. We commented on what a ...
I had a very pleasant experience at this dealership. The salesperson that helped me was super nice. In fact, this was probably the easiest car purchase I have ever made. I will most definitely go back to this dealership for future vehicle purchases. I also spoke with several other people at the dealership. Everyone was very nice to talk to and very helpful. I would recommend this dealership to anyone looking to purchase new or used vehicles.
Tyler Sandbak was our sales representative. He was very knowledgeable, helpful, low-key, and above all honest in dealing with my wife and me. I would recommend Tyler to anyone interested in a car at Jackson. We love the Subaru XV Crosstrek we just purchased - possibly the best car I've ever owned!
You will hear much these days about the "buying experience" at various dealershipss. I can say truthfully that out of 7 dealerships we contacted, looking both at Subaru Foresters and Honda CV-Rs, our interaction with Kerri and Subaru of Macon was the most pleasant of all. She was knowledgeable, enthusiastic and always remained pleasant as we moved back and forth between a Subaru and a Honda. Most importantly to some, she gave us a great price-without any tricks-early in the process. This was my wife's turn for a new car; when it is mine, I will talk first ...
Wendel Nelson is the consummate professional. I have purchased two cars from Wendell in the past year; and both times he located the car I was looking for and made the buying experience a pleasure. He is very knowledgable, answered all my questions and made sure I was comfortable with all aspect of process. I would recommend Wendel to anyone who is in the market for a top quality vehicle
Bought our 3rd vehicle from the folks at Jackson Automotive this past month, and my purchase experience was great. They didn't have the car in stock or in the surrounding area, so I had to order from the factory. Negotiated price, and trade-in value before they sent in the order. When my car arrived, I was pleasently surprised they lowered the price of the new car and gave me more than I asked for my trade. I was walked through the whole selection and purchasing process by Wendel Nelson. When I buy a car, I walk into a dealer ...
I worked with Tyler Sandbak when I was purchasing my new BRZ. He made sure everything went very smooth, answered all of my questions, and I left happy with my new car. They have a great sales team and I highly recommend purchasing your next car from them! When you stop by ask for Tyler and he will get you hooked up!
I would like to give Mr. Turner the best as I can, a rating of 10, for his friendliness and my experience with him was super and he was very professional. I will recommend anybody to him for the purchase of a car. Also when I call him about a question on the car he is very polite and helpful.
I visited Jackson Automotive to get a quote on a new car. I was given an excellent price within minutes and was not pressured to make the purchase at that time. I came back a week later to buy a car but there wasn't one available configured the way I wanted it. They placed an order and it had to be for the newest model year and they honored the original deal we had worked up. I was kept informed along the way of the progress and the car arrived early. When I arrived to pick the car up ...
I had planned to wait 4-5 years before I purchased a new car; however, my 11-year old car had other plans. After several weeks of research, I made the decision to give Subaru a chance - my family had always been loyal to another car maker for the past 60+ years. After visiting a couple of dealerships, I choose Subaru of Macon. I did not feel pressure to buy - I was able to look at cars without anyone hovering and making suggestions. When I was ready for information, I was introduced to Jim Turner. I told Jim that I only ...
We are really enjoying our Mercedes Benz E350 4matic. It is really a cut above our previous German and Japanese sports sedans and cabriolets. Even the MB. It was a long, and sometimes circular, search to find the right sedan for two serious car people. We are very glad our search is over and the outcome was just great. We really appreciate Randall and David’s help! As always the customer experience was great and very professional. Randall did a superb job of representing the MB Brand, explaining all the features and options of the E Class and helping us ...
I appreciate nice clean place, friendly people that continue to be nice after you spend money with them. Driver service , is good, just miss Edward. He told me the place to eat.
I had been looking for Volvo C30's for about a month when I noticed they got one in at Jackson Automotive. It said on their website to "ask for Internet price" which I was a little leery of. But I'm glad I did! Kerri Bell emailed me back quickly with the "internet price", and we communicated for several days. She always responded quickly to whatever questions I had or information I requested. I went in for a test drive with Wendel Nelson. He was very knowledgeable about this vehicle and Volvos in general. He ...
Our salesman worked hard with us to negotiate a great deal for our car, and we were extremely satisfied with the final trade-in deal.
pros...know vehicles well, work hard for best deal.. great sales team and fin area.. fast processing and great follow up support. Wendal knows the specs on all cars on the lot
Very good experience. Wendell and Robert Lee prepare all paper work and purchasing my Mercedes was a smooth process. Highly recommend Adam in Service too!
Great car buying experience. Have purchased 3 vehicles so far from Jackson Automotive. I always dreaded purchasing cars from dealers. Always felt I was getting cheated. Hated the high pressure tactics. But there was no pressure. Just straight forward, honest dealing. Went back several times to test drive various autos before deciding on our Outback. Wendel Nelson was friendly and helpful. Allowing us to purchase on our own time with no pressue. He has now helped us with one new Outback, a used Honda van and a great, very low milage used Volvo. Anytime we need a vehicle we just call ...
Randall was very attentive and knowledgeable through the looking and purchasing process. His explanations of the volvo's features were thorough as well as acquainting me to using our new vehicle. We appreciate the service we've received thus far and look forward to future visits to the dealership.
I have purchased several cars from Jackson Automotive and have worked with Wendel Nelson, David Morgan, and Robert Lee on all these occasions. They are absolutely wonderful to work with! Wendel is always attentive to my needs and wants, and David Morgan went above and beyond the call of duty to find exactly the car I wanted. Robert Lee, as always, does a great job with the finance side of the deal too. I HIGHLY recommend them and the dealership to you. Excellent work! I will be back again soon!
This is my second Subrau bought from Wendel Nelson thru Jackson Automotive Group. Second exprience was just as smooth as first Forrester purchase. This purchase was an 2015 Outback. Wendel's a preferstion and Outstanding Team member for Jackson Automotive Group! Thanks see you in a couple years!
I have leased four vehicles from this dealership and have been served by the same sales associate - Wendel Nelson - the last three times. Wendel goes out of his way to listen to his customers' needs and find a vehicle that matches them perfectly! The leasing process is handled expeditiously thanks to David Morgan and Robert Lee. The entire experience is positive - friendly people who also possess expertise and knowledge, a great product, and wonderful service. I'll definitely be back and will continue to refer my friends!
In 2009, our son bought a new Mercedes C300 from Jackson Automotive. Wendall Nelson worked with him. We were so impressed that when we wanted a new car, we made plans to meet with Wendall! He is knowledgeable about all brands of cars that Jackson Automotive sells. In 2012, he found us the exact car we wanted. A new Subaru Outback. Recently we went back to Wendall to purchase a Mercedes 2015 GLK 350. He kept a look out and once again found the perfect car for us. Unique color and all the features we wanted. Wendall is highly professional and committed to customer ...
When driving from Madison to Macon I was delayed by traffic and arrived around 6 PM. Upon my arrival I was greeted by Wendel Nelson who I chatted with earlier in the day. We test drove the car, Wendel was excellent about describing the features, accessories and there operations. After we reached an agreement on price, signing documents etc. We then spent the next forty-five minutes loading my phone information and going over the cars systems. Long story short, I did not depart until close to 8 PM. I was not rushed Wendel was willing to stay until I was satisfied! The ...
This dealershop was an easy choice for me as I have known the salesman for years and trust him. To me, that is important when purchasing an auto!
Thank you Jim Turner for helping us find the exact vehicle we wanted. It is so refreshing to deal with professionals who seek to serve the customer in a relaxed, service oriented manner.
Just after having my car totaled, I was in a time crunch to find a new car. Having a list of 5 cars to look, this was the first dealership I wanted to check out! When we arrived Tyler Sandbak was super helpful in helping us deciding on the 2015 Subaru Crosstrek! He showed us all the amazing features and was super helpful in showing us the features of the car and how they worked, along with introducing us to the other departments I would need for the future! The hospitality and service shown by Tyler was impeccable! I would recommend this ...
I would strongly recommend Jackson Volvo Subaru Mercedes dealership to anyone looking for one of these cars this is my second car I bought from Randall is a very hard-working salesman you'd be lucky if all your salesman work as hard as he does I'm sure this will be my last car from Jackson Me as hard as he does I'm sure this will be my last car from Jackson Subaru you have a five star dealership however I couldn't get to put all the five stars on your ratings for friend on this price and ...
We went in to test drive a Forester and left very interested in purchasing one. Tyler answered our questions, found what we wanted and closed the deal quickly. It was a real pleasure working with Tyler and the other people we met at the dealership.
My husband & I have bought about ten new Chrysler vehicles and we're starting our journey for another one. I don't care for the care buying headache,but that's just the way it is! Until we went to Macon to look at vehicles & stopped it to Jackson auto group . We've never owned a Subaru but just thought we would look ,we were impressed with the foresters . Tyler sandbank came out to help us & was nice & helpful . A week later we went back to buy our vehicle , BEST experience we have ever had! I ...
We waited a year while looking, for our son to get his license. During this time, Randall checked in, but was very low key. After test driving what seemed like every MB on the lot, I felt most comfortable with the ML and Randall ordered the one I wanted. The Parts and Service Depts. were very friendly and surprisingly, affordable for the few extra features I added. I am extremely pleased with my experience with Jackson Auto and will be happy to buy there, again. Since my husband keeps borrowing my car, I think it will be sooner, rather than ...
It started when I requested an E-Price and spoke to Kerri Bell who answered my questions and invited me to the dealership. When I arrived, the receptionist introduced me to David Morgan. After explaining my needs and previous conversations he introduced to Robert Miller. Robert took me on a test drive of the Forester explaining the features and benefits and answering all my questions. Back in his office we discussed the purchase details and after agreement he had the Forester prepared for delivery. He then took me on a tour of the dealership informing me of the amenities then introduced ...
I've purchased 3 vehicles in just 6 years (due to various outside of the continental US military orders), and this dealership and its employees was the best car buying experience to date. (I actually travelled from Virginia to work specifically with this dealership.) From exchanging emails/phone calls with Kerri, to figuring out what exactly was in my budget with Wendel, this experience was very smooth, no pressure, and highly customized. The negotiating process felt sincere, and my concerns were taken into all considerations. Wendel was very attuned to what I was communicating to him, and I could tell he wanted ...
Special Thanks to Robert Miller and the staff at Jackson deal ship on which I purchase's a 2014car on march 23 2015 and the staff was very nice to me and very curious to me and Friendly and that the kind or people you like to deal with when you are purchasing a new or used car ?? a staff that care once again thanks to Mr. Robert Miller and the staff at Jackson automotive Group!!!;
Jackson Automotive has serviced my two MB's for the last 15 months. The service department performance encouraged me to consider purchasing my next vehicle from this dealership. After completing my due diligence and visiting several other outlets, I visited Jackson and worked with Randall Cope. Randall and the sales management team were receptive to my requirements and needs. They were very willing to compete for my business and they got it. I am very pleased with not only my purchase and price, but also with my trade-in allowance. A very pleasant and rewarding experience. You should try it.
Hard to believe but you purchase a new vehicle for a 11 pound dog, but she is family and we needed a more comfortable vehicle for taking trips and fit in her travel carrier and other things. We spent the weekend looking at another vehicle and just left the dealership because it was like no one wanted to listen and we wasted a lot of time. We chose Jackson Automotive when looking for a Subaru dealership because even though it was not located directly in our area, it was an easy drive and because of the rating of Subaru's we ...
Just nice friendly people selling cars at a really affordable price.. Our first last year was to good to pass up and just stopped into inquire about a sport model we saw on the lot driving by and altho we didnt buy it ,Randall Cope our salesman showed us a beautiful model and made a deal we couldnt turn down ...again ! Thanks again to all the great people who are there !
You know they are doing something right if you purchase 4 vehicles and have all your service done there. They have never let us down. From our frindly, helpful, go to bat for you salesman Jim Turner, Robert Lee, sales manager to the used car sales manager Randy Mullis we were treated with respect and kindness. In other words we felt like family. See Jim you won't be sorry. And the service department is the best!
This is my first time buying a car. I had done my research on the car I wanted, and Jackson Automotive had the car. I submitted an Internet inquiry on a Thursday night, and I was contacted by their Internet sales person the next day. She was able to schedule a test drive for that Saturday, and the test drive was a great experience. My salesperson throughout the entire process from the test drive to final purchase was Keenan Parrish. He was probably the best choice for me. He was friendly and easy to work with during the test drive ...
I have purchased over 25 vehicles in the last 20 years and this was the easiest purchase I have ever had. In and out in a hour and a half and the price was fair. See Jim!
I have always dreaded the car shopping experience because It always felt as if I was going into battle. This time around was a very pleasant surprise. It was actually easy. The sales person(Keenan Parrish) listened to what I wanted, and while they did not have that exact model in stock, the sales group (David Morgan) called around for hours looking for my exact match and they delivered. Now that's TRUE customer service which is very rare in this day and time. I am excited about my new purchase and will definitely tell everyone about my positive experience.
Our buying experience went very smooth, starting with locating the dealership and Forester on web site, to initially working with Internet associate Kerri Bell, then visiting dealership and working with Richard Lowry and David Morgan to test drive and ultimately purchase our SUV. All these folks were extremely friendly and easy to talk to. Would definitely recommend Jackson Automotive Group to family and friends!
We looked at Subaru Outbacks for a few months and the first dealership we went to didn't follow through on working with us to find the car we wanted. All it took was one call to Jackson Automotive and John Lowry answered all of my questions, helped me find the car I wanted and provided excellent customer service from the first call until we bought our car. The entire staff was friendly, courteous and willing to help us!
I surprised my wife with a new 2015 Outback. Wendel was in on the surprise, and put a bow on the hood, and led my wife into the showroom. She thought that we were just dropping off our old Outback to get detailed, but she left with a brand new one--I captured it all on video. It was a wonderful Valentine gift and we love the Outback!
But the experience at Jackson Subaru was refreshing. Keenan Parrish was extraordinarily patient with me and my wife and very knowledgeable about the car's features. Everyone was friendly and at no time did I feel pressured or uncomforable in the process. We came away with a good car at a fair price and a positive feeling about the experience. I recommend Keenan and the dealership!
I recently bought a Scion FR-S from Mike Apperson, and it was a truly excellent experience. Mike was extremely knowledgeable and helpful. Buying a car felt like it should - a transaction where you walk a way with the exact vehicle you wanted at an excellent price. I highly recommend Jackson Automotive and Mike to anyone looking to get a great car and a great deal.
I took delivery of my new Subaru Forester today! The car buying experience went very smoothly thanks to Keenan Parrish. Keenan's knowledge of Subaru cars and their features is second to none. Also, his patience with me was greatly appreciated and never once was I pressured in any way. I highly recommend this dealership! Thanks Keenan!
This was a very pleasant car buying experience. No hassles, and the service from the sales staff has been the greatest. I would recommend Jackson Automotive Group, Randy Mullis and Al Lee to anyone looking for a new or certified vehicle.
My my friend recently bought a Mercedes from Robert Miller and can say in all my years buying cars...was the most enjoyable experience ever...Mr. Miller was very helpful and professional...so I then decided it was my time since I always wanted a nice convertible...and found just what I wanted and absolutely love it! Mr. Miller explained everything, got a great deal, and a beautiful hard top convertible! Dealt with Kelli and Mr. Lee (Business Manager) and both were great to work with! Would recommend these individuals and this dealership to anyone wishing to have a nice ...
I had an idea of what I wanted before visiting the dealership. Mr. Lee was the perfect salesman. He provided all the info I needed and couldn't have been more helpful. He took the time needed to assist us but it was never too much! Great job! Love my new Subaru! I couldn't have had a better experience. He and the staff went out of their way to make this a great experience. I will recommend Mr. Lee and Jackson Automotive to everyone! Thanks so much!
This was my first purchase buying Mercedes. Jim Turner, our salesman and David Morgan were most helpful. Jim is an outstanding salesman, he was eager to help us find the right car but not too pushy. He listened and understood what we were looking for and helped us find just the right car. The GL450 is perfect, what an amazing car/SUV. We are very pleased and buying our new vehicle was a pleasant experience. I would recommend this dealership to anyone interested in purchasing a new car.
We went in knowing what we wanted, the sales staff found the car that we wanted and had it here the next day. Everyone was friendly and made the usually dreaded buying a car a pleasant experience. We will be repeat customers for sure!
Living in Tampa, Fl and finding the preowned Mercedes Benz at Jackson Automotive Group was a great experience, Richard Lowry took the time necessary and more to make us comfortable and make sure everything was right. Great people at the service, parts and administration. Excellent all around, highly recommended.
I went in for an oil change for my 2005 Subaru Forester. I had been thinking of upgrading to a newer car so I inquired about the trade-in value of my car. The value came back a little lower than I had expected so I asked for the justification and I was given a thorough explanation. I was ready to leave it at that, but Dave went back and was able to increase the value of the trade-in as well as lower the price of the Legacy I was looking at. Everyone I worked with was very easy going with no ...
Had a wonderful experience at the Jackson Dealership. Everyone was very helpful, no pressure, and answered all my questions to my satisfaction. I would recommend this dealership to my friends.
I was very weary of buying from a dealer. I'm not a fan of car salesmen -- they usually make me want to run for the hills. I like that several dealerships around here are using a more laid back approach, and I did like some of the other sales people at other dealerships, but the Subaru Impreza was the right car for me and Keenan didn't scare me off, patient when I wanted to drive several different cars, and was very helpful, so I bought from him. He's been very helpful since the sale as well.
By far the best car buying experience I have ever had. Keenan point out features but let me discover and try things on my own. Very attentive but not overbearing. If you have to spend money, this was a pleasant way to do it!
I live just south of Atlanta so Jackson Group is an hour and a half from me. I had looked to buy a Forester from another dealer but found the sales person there difficult to work with. So I called Jackson Group and spoke with Kerri Bell who was extremely helpful over the phone. I then drove to the dealership and worked with Robert Miller who was very cooperative, friendly and helpful. It took a total of 3 hours from when I arrived to when I drove away in my new Forester. That time included picking which Forester I wanted, doing ...
This is my 5th Mercedes Benz and they have all been bought from Jackson Automotive. In the 10 plus years of dealing with Jackson automotive I have received nothing but outstanding service, sales, and support from the team. I am a lifetime customer to this dealership for all my vehicle needs. Robert Miller and David Morgan was awesome with my recent order and purchase of our 2015 GL. I could not ask for a better team to purchase our vehicles from. The latest purchase was for my wife as a Christmas gift. It was delivered on Christmas eve and they even gave ...
We were very impressed with the service provided by Wendel Nelson at Jackson Auto in Macon. He was very friendly and sincere in his treatment of us, and very knowledgeable about the models we were interested in. We looked at the Subaru Forrester Unlimited and the Forrester Touring models and purchased the Forrester Touring because we liked the additional features of this model. Wendel patiently went over all these features with us, and after our purchase he sat in the car with us explaining how everything worked before we took it out on the road. This SUV is amazing, with ...
Wendel Nelson gave us the royal treatment. It was like our new car just fell into our laps, because it was so pleasant and to the point. The staff was very friendly as well. We purchased my first Mercedes from this store, and because of the excellent customer service in the Service Department (Adam and Tommy), we decided to stick with what works. Great team!
Mike Apperson is a no pressure, yet perceptive sales person. His attention to customer needs from the test drive through the post sale education on how to use the vehicle's features, makes for a convivial purchasing experience. Thank you Mike!
Will be picking up our new Forester Touring today. Our sales rep Jim Turner, made the process simple and quite streamlined. He was able to beat a "special member pricing" offered by bank by a considerable amount. If the follow on maintenance of our new vehicle (included for the next 2 years) is as simple and streamlined as the process of buying the vehicle, Jim & the folks at Jackson Auto Group, just earned a new "customer for life".
Mike Apperson was very helpful, explaining all the abilities and conveniences of my new Forester! Helped us with Eyesight & GPS & Bluetooth. Enjoyed it all, Mike made it fun. I really appreciate it. Good job!
My wife and I had been discussing trading in our F250 Powerstroke for a more fuel efficient vehicle. I travel a good bit for work and also needed the capabilities of a truck. Honestly, I did not see us trading it in until we drove the Outback. Robert Miller showed us several different Subaru models (Outbacks and Foresters) and was very patient throughout the entire process (we looked at four different vehicles that day). I am very impressed with the Outback we selected. Robert was integral in this process. He made us feel comfortable and worked with us to come ...
Although buying a car is a formidable experience, my recent trip to this dealer was comfortable and pleasant. My salesman, Wendell, was knowledgeable, extremely courteous and showed me a car near my price range, which I test drove. Driving this Crossover was new to me --because of the make and quality, and because I hadn't driven anything but a sedan before. Wasn't sure if I would fit in it(because of my short stature), but it was so smooth, quiet, and easy to drive--I loved it. I told Wendell that I'd think about it, and come back ...
Keenan Parrish was very helpful to me when I visited Jackson, looking for a safe, reliable, and comfortable SUV style vehicle that would have easy access due to occasional physical limitations/difficuty [thanks to RA]. Also, my husband and I often travel with another couple, so a comfortable back seat with good leg-room and a sufficiently large luggage/cargo area were also "need-to-have" check points. After providing me the needed information and looking at both the Forrester and Outback Subaru models, I drove the Outback and experienced for myself its comfort and ease of handling. Keenan is most ...